SHIPPING
Thank you for visiting Fragobox LLC. We are committed to providing you with fast and reliable delivery services. Here are the details about shipping:
1. Shipping Area
We currently only ship within the United States, including all 50 states and Washington, D.C. We also support international shipping to eligible countries and regions.
2. Shipping Companies
Fragobox LLC partners with several well-known shipping companies to ensure your orders are delivered safely and quickly. These companies include:
UPS (United Parcel Service)
FedEx
USPS (United States Postal Service)
3. Shipping Time
Domestic Orders:
Standard Shipping: Expected delivery within 5-7 business days.
Express Shipping: Expected delivery within 2-3 business days (can be selected at checkout).
International Orders: International shipping time depends on the destination and is typically 7-21 business days. Specific times will be displayed at checkout.
4. Shipping Costs
Domestic shipping costs will be automatically calculated based on the total order amount, weight, destination address, and selected shipping method. During the checkout process, you will see detailed shipping information.
International shipping costs will be automatically calculated at checkout based on the destination and package weight.
5. Order Tracking
Once your order has shipped, we will send a confirmation email containing a tracking number. You can use this tracking number to view your order status in real time on the shipping company's website.
6. Lost or Damaged Packages
If your package is lost or damaged in transit, please contact our customer service team immediately. We will assist you with your claim and ensure you receive a satisfactory solution.
7. Order Processing Time
All orders will be processed within 1-3 business days after payment confirmation. Please note that processing time is different from shipping time and is not included in the shipping time.
8. Shipping Address Issues
Please carefully check your shipping address to ensure it is accurate. Fragobox LLC is not responsible for reshipment or delays caused by incorrect addresses.
If you have any further questions or need more detailed information, please contact our customer service team. Thank you for choosing Fragobox LLC, and we look forward to your shopping experience!